Dobry den
Niekto mi hackol moj ucet vytvoreny z bodov na ktorom pravidelne uploadujem a zbieram si body.Stalo sa to z tejto ip adresy 94.254.232.192.Stale pouzivam email [email protected] a teras je zmeneny na [email protected]. Prisiel som o 30 000 bodov z ktorych si vygeneroval 3 ucty.Email je zmeneny, ale prihlasit sa na ucet mozem ale nemozem menit udaje ako je heslo a pod. lebo je aktivovana ochrana.
Mam aj dokazy ze je to moj ucet: ta ista ip adresa, email na ktory mi nedavno dosiel mail z rapidshare.com a nahlad v logu.

Good day,
someone owned my rapidshare account, which I've created from points and I regularly used it. I've found, that last login was from IP 94.254.232.192 and I lost 30 000 points that were transformated to 3 new accounts. Even my email address has been changed from [email protected] to [email protected], so I can't change my password now. I'm ready to provide you proofs that this is really my account.

Hello,
unfortunately, the available information does not allow us to identify any
account as yours yet.

If you have paid via PayPal please write again from the e-mail address you
used at PayPal to pay for the account.

If you cannot access that e-mail account anymore, please send us the
transaction-ID (17 digit and letters) from your PayPal account or the receipt
number (XXXX-XXXX-XXXX-XXXX) directly.

If you have paid via wiretransfer please let us know the following:
- the reason for payment which was generated on our website and used for the
transfer (e.g. 123456++test++rapidshare.com).
- the exact payment date.
- the full name of the person who sent the payment.
- Amount in EUR

Please include the information in your message text and do not send it as an
attachment. Thank you.

Best regards,

Support Team

Hello,

we apologize for the inconvenience. Kindly note that every point generated
premium account does have an original premium or collector zone account.
In order to verify you as the account owner of the premium account with the
login ID, please write us from the e-mail address you have used to
register
the original rapidshare.com account.

Innocence napísal:Presne tak, kvalitný Rapidshare support, naozaj.. to isté sa stalo aj mne pred pár mesiacmi, kamaráti si zo mňa robili srandu a zmenili heslo - pritom bol zadaný môj mail, moje údaje.. písal som na support, tam odo mňa pýtali typ platby, dátum platby atď. - nič zvláštne, keby to nebol Collector's Account. Takže RS Support nikdy viac. Tie šablóny by si niekedy mohli odpustiť.
Čiže vopred Ti hovorím, že zo strany supportu sa ti pomoci nedostane.

Hello,


We have changed your password and restored your user-e-mailaddress to your
signup-e-mailaddress because we think that someone hacked your account.

Your new login information

====================
Login: xxxxxx
New password: xxxxxx
====================

You can now log in on this link
https://ssl.rapidshare.com/cgi-bin/premiumzone.cgi

Please change your password (and maybe your e-mail address) in the
premium-zone (use the "option"-button).

Make sure that your pc and e-mail address are secure so nobody could access
your rapidshare-account.

Additional we suggest you to check your computer for viruses and trojan
programs.


Best regards,

Support Team

RapidShare AG
Gewerbestrasse 6
6330 Cham
Switzerland

Tel: +41 41 748 78 80
Fax: +41 41 748 78 99

Web: http://www.rapidshare.com
Email: [email protected]

Dies ist eine vertrauliche Nachricht und nur für den Adressaten bestimmt. Es ist nicht erlaubt, diese Nachricht zu kopieren oder Dritten zugänglich zu machen. Sollten Sie irrtümlich diese Nachricht erhalten haben, bitte ich um Ihre Mitteilung per E-Mail oder unter der oben angegebenen Telefonnummer.

This message is confidential and intended for the recipient only. It is not allowed to copy this message, or to make it accessible for third parties. If you are not the intended recipient, please notify the sender by email, or by the above telephone number.

Hello,


please note that if you are using a download manager that makes split or multi
thread downloads the traffic may fallout higher.
The reason for this is that these programs are not adapted properly to our
system. By splitting the one single download thread into multiple download
steams the speed can be boosted, this will although result in multiple
requests of the same data. Since our system only counts the traffic which was
physically sent from our servers, this will lead to an over count, as it was
requested by the program.

We suggest to check the settings of your download manager. You should download
the files in only one part.
Please note that the downloads from RapidShare.com work with third party
download tools, but we do not support them.