Dear ,
Hello, my name is Ivana and I will be happy to assist you with your
question regarding you buyer complaint case ID PP-340-971-998.
Mr Macko, I have reviewed your PayPal account and I can see that you were
asked by our Protection Services department to provide a police report to
PayPal. Please note that we cannot open email attachments due to the
security of our system. You can upload the documents through the Resolution
Centre.
To upload files, please follow these steps:
1. Log into your account at
https://www.paypal.com/
2. Go to the Resolution Center, and then click "Resolve" in the Action
column of the transaction in question.
3. Click "Resolve Complaint."
4. Select the radio button to provide the documentation and click
"Continue."
5. Select a method to submit your documentation.
6. To upload your documentation, click "Browse."
7. Select the file you want to attach.
8. Click "Open."
Give the file a recognizable title.
· The title should not include more than three numbers
· You may provide a description of the file you are sending, up to 100
characters
· Click "Attach this File"
· Information about your file will appear under the Attachments box.
In the Attachments section, you can preview the file or delete it
· Repeat steps 1-3 as many times as required, up to a total file size
of 5000kb, using a gif, jpg, png, or tif format.
· Click "Send Files to PayPal" to submit your files for review by
PayPal
